At Wheel Easy, we’re certain that once you start using your knee walker, you’ll never want to go back to crutches. However, we appreciate that there is an uncertainty to ordering a product online that you’ve never used before. That’s why we offer a money back guarantee. If for some reason you don’t like your knee walker or decide you don’t need it after you’ve received it, no problem. Just let us know by telephone or by email within 24 hours of delivery and we will pick up the knee walker and reimburse your method of payment for the rental charge. Please note, there will be a $25 charge to cover the cost of handling the knee walker’s return.